Privacy Policy

Effective Date: February 28, 2026

GrayWorks Technologies & Solutions LLC ("GrayWorks," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website or services. This includes your name, email address, phone number, and any other details you submit through our contact forms or service inquiries. Additionally, we automatically collect certain usage data when you visit our website, including your IP address, browser type and version, operating system, referring URLs, pages visited, and the dates and times of your visits. We also use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how our visitors interact with our website.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including: to respond to your inquiries and provide the services you request; to deliver, maintain, and improve our website and service offerings; to send you communications about our services, updates, and promotional materials (only with your consent); to analyze usage trends and monitor the effectiveness of our website; to detect, prevent, and address technical issues or security threats; and to comply with applicable legal obligations and enforce our terms of service.

3. Information Sharing

GrayWorks does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided those parties agree to keep your information confidential; when we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests; to protect the rights, property, or safety of GrayWorks, our clients, or the public; and in connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL (Secure Sockets Layer) encryption to secure data transmitted between your browser and our servers. We regularly review and update our security practices to align with current best practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data. We encourage you to take steps to protect your personal information, including using strong passwords and keeping your login credentials confidential.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve site functionality, analyze traffic patterns, and remember your preferences. Cookies are small data files stored on your device that help us provide a better user experience. We use essential cookies that are necessary for the website to function properly, analytics cookies that help us understand how visitors use our site, and preference cookies that remember your settings and choices. You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use some features.

6. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by GrayWorks. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit before providing them with any personal information. The inclusion of a link on our website does not imply endorsement of the linked site or its content by GrayWorks.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information as promptly as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

8. Your Rights

You have the right to access, correct, update, or request deletion of your personal information that we hold. You may also have the right to object to or restrict certain processing of your data, as well as the right to data portability where applicable. To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws. Please note that we may need to verify your identity before processing your request and that certain information may be exempt from such requests under applicable law.

9. Changes to This Policy

GrayWorks reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this page and post the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

GrayWorks Technologies & Solutions LLC

712 H St NE Unit #5955, Washington, DC 20002

Email: info@gray-works.com

Phone: 301-660-3484